This Privacy Policy applies to all browsing, registration, transaction and after-sales services of the WELTHAN official Shopify store. It clearly specifies our rules for collecting, using, storing, protecting and disclosing users’ personal information. By accessing our website and using all store services, you voluntarily agree to all terms of this Privacy Policy.
1. Information We Collect
We only collect necessary legal information generated during your use of the service, including personal information you actively provide: your name, email address, shipping address, contact phone number, payment information and order transaction records. Meanwhile, we will automatically collect non-personal anonymous data such as your browser type, device model and website browsing tracks to optimize website operation and product experience.
2. Use of User Information
Your personal information is only used for legitimate service purposes: confirming and processing your orders, completing goods production and delivery, pushing order logistics and after-sales progress notifications, replying to your customer service consultations, optimizing our products and website functions, and sending new product releases and exclusive preferential activities (you can unsubscribe at any time).
3. Information Security & Storage
We adopt industry-standard data encryption technology and secure server storage to protect your personal information from unauthorized access, tampering, disclosure and loss. User data will only be retained within the time required for order processing and legal compliance. We will regularly clean up invalid data to ensure information security and avoid excessive data storage.
4. Information Disclosure Rules
WELTHAN will never sell, rent or trade your personal private information to any third-party commercial institutions without your explicit consent. We only disclose necessary information to trusted service providers such as logistics carriers and payment platforms that need to cooperate to complete order services, and all cooperative parties have signed strict confidentiality agreements.
5. User Rights
You have the right to check, correct and apply for deletion of your personal data stored in our store at any time. If you have any questions or demands about privacy protection, please contact our official customer service email for consultation.
6. Policy Updates
We reserve the right to update and revise this Privacy Policy irregularly in accordance with U.S. local laws, Shopify platform rules and business adjustments. The updated policy will be published on the official website page, and your continued use of store services will be deemed as acceptance of the revised terms.