Q1: Do your products adopt US standard sizes? How to choose the right size? All WELTHAN products adopt standard US size specifications. Each product page is equipped with a detailed size chart covering bust, waist, length and other key data. It is recommended that you refer to the size chart combined with your usual wearing habits to select the appropriate size. A 1–2cm manual measurement error is normal. Q2: Is there a color difference between the physical product and the picture? All product pictures are 100% real-shot. Slight color differences...
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WELTHAN adheres to the customer-first service principle and provides standardized and hygienic return and refund services. Due to the particularity of intimate apparel products, we have formulated targeted return rules to protect public health and customer rights. 1. Return & Exchange Time Limit We support eligible returns and exchanges within 30 calendar days from the date of customer receipt. All return applications must be submitted within the valid period, and overdue applications will not be accepted. 2. Return Eligibility & Hygiene Rules To ensure public health safety, intimate apparel products...
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This Shipping Policy applies to all orders purchased in the WELTHAN official store, standardizing order processing, shipping cycle, freight rules, logistics tracking and abnormal handling specifications. 1. Order Processing Time After your order payment is confirmed, we will complete order review, product quality inspection, sorting and packaging within 1–3 business days. Orders placed on weekends and U.S. public holidays will be processed on the next working day. All intimate apparel products will be strictly inspected and packaged independently to ensure hygiene and intactness before shipment. 2. Shipping Coverage We mainly...
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These Terms of Service are binding on all users of the WELTHAN official website, governing your browsing, ordering, transaction and after-sales behaviors. All users who access the website and purchase products shall be deemed to have fully read and accepted all terms of this agreement. 1. User Eligibility All products on this website are only for personal daily consumer use, not for commercial resale, illegal transaction and other improper purposes. You confirm that you have reached the legal consumption age in your region and have the independent ability to bear...
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This Privacy Policy applies to all browsing, registration, transaction and after-sales services of the WELTHAN official Shopify store. It clearly specifies our rules for collecting, using, storing, protecting and disclosing users’ personal information. By accessing our website and using all store services, you voluntarily agree to all terms of this Privacy Policy. 1. Information We Collect We only collect necessary legal information generated during your use of the service, including personal information you actively provide: your name, email address, shipping address, contact phone number, payment information and order transaction records....
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Brand Name: WELTHAN Official Contact Email: BrennanKupfer41@hotmail.com Business & Mailing Address: 7106 Townsborough Dr, Austin, Texas 78724, United States Customer Service Hours: 9:00 AM – 6:00 PM (Central Standard Time, CST), Monday to Friday. We are closed on weekends and official U.S. public holidays. Contact Instructions: For product consultation, size matching guidance, order inquiry, logistics tracking, after-sales service processing, policy questions, brand cooperation and other related demands, please feel free to contact us via our official email. We promise to reply to all valid customer messages within 24 working hours...
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Welcome to WELTHAN, a modern lifestyle fashion brand focused on creating comfortable, stylish, and high-quality daily apparel for young generations. Rooted in youthful minimalist aesthetics and practical daily wearing needs, our brand takes men’s intimate apparel as the core product line, while covering versatile men’s casual wear, trendy women’s outfits, and delicate fashion accessories to build a one-stop daily fashion shopping destination for young people. At WELTHAN, we firmly believe that the most touching fashion lies in comfort and refinement. Especially for intimate apparel, we prioritize skin-friendly fabrics, fine stitching...
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